In my recent discussions with mortgage banking executives, the Number One topic that comes up is how to prepare for the changing marketplace when interest rates finally move up and refinancing slows to a halt. Much of the conversation centers on how to institute change in a sales model that has run its course. The […]

After the direct supervisor, the most important person for an originator is the processor. Yes. I said processor. An effective processor enables loan officers to increase their production significantly. Until recently, most hiring managers selected their friends or acquaintances for the processor position — whether the individuals were qualified or not. However, an increasing number […]