Your Number 1 Product is Not What You Think!

  If you think that your lender’s non-qm, super-jumbo or first-time buyer loan program is your Number 1 product, you would be wrong. The reality is your top product is the customer experience that your company delivers. Not too long ago, mortgage banking firms claimed the key to winning customers was to provide quality products […]

The Secret to Working Less is Coaching More

In today’s business environment, where there never seems to be enough hours in the day to get things done, the concept of “working less” seems like an impossible dream. Everyone seems to be stretched too thin. Days fly by. There are impatient customers, demanding employees and reports due for corporate. Teaching people and helping them […]