“No organization can do better than the people it has.” — Peter Drucker
According to the just-released 17th Annual Bank Executive Survey conducted by Grant Thornton LLP, 82% of those surveyed said the number of people their bank employs will either increase or stay the same in the next six months. While this may be an encouraging sign of stability in the short-term, it also raises a more universal issue: What is the quality of the sales professionals who will be coming onboard?
In any business, the people who work for you are your greatest asset. In financial services, the quality of the sales staff can make or break the organization. Future sales and referrals all rest on the sales person’s ability to forge a relationship with the customer and solve the customer’s problems.
What are your hiring plans for the next six months? What steps will you take to ensure that you are hiring the best quality sales professional for the position?