Not unlike winter-weary gardeners eager for signs of spring, mortgage managers and LOs are keeping watch for better days in the housing marketplace. According to recent research from Redfin, housing recovery may be in the air. Let’s take a closer look: • Taylor Marr, Redfin chief deputy economist, noted that the company’s Homebuyer Demand Index, […]
There are many requirements for great mortgage banking leaders but one of the most important is exceptional communication skills. In his recent Harvard Business Review article, author Carmine Gallo recommends four strategies to level up your communications with your sales team. Here’s a closer look: • Simplify your language when discussing or writing about complicated […]
I’ve long held that success in mortgage origination requires implementing the right sales tactics on a daily basis. This sentiment is echoed by Dustin Owen, Vice President, East Division Sales at Waterstone Mortgage Corp. and the host of “The Loan Officer Podcast,” who recently discussed his winning sales strategy, “Dominate the Ones,” in a HousingWire […]
According to the J.D. Power 2022 U.S. Mortgage Origination Satisfaction Study,SM less than one in three customers say their lender delivered an optimal experience. Why it matters: • Providing a stellar customer experience is one of the best ways lenders and LOs can differentiate themselves from the rest of the pack – essential for success […]
According to self-made millionaire Steve Adcock, 90% of success depends on one single skill that he says young people are terrible at – interviewing. Adcock, a former software developer who retired at age 35, recently shared 5 tips to get it right. Here are his tips for interviewing success: Dress the part for the […]
As we approach the end of 2022, I thought it would be a good time to take a look back at the most popular Mortgage Manager Playbook podcast episodes. As in years past, we were fortunate that so many wonderful guests took time from their busy schedules to share their wisdom and insights on some […]
It’s hard to believe that 2022 is almost a wrap! Here’s a quick look at the top 10 blog posts for the year. How to earn repeat business, thrive amid rising interest rates and connect with real estate agents were among the most popular topics. Here’s the complete list: The Number 1 Strategy LOs Can […]
Mortgage banking managers who want to build a high-caliber sales team should never underestimate the importance of company culture in attracting and retaining LOs. Why it matters: Recent research indicates that 46% of job seekers said company culture was one of the deciding factors when applying for a position. Furthermore, 86% of prospective workers […]
Mortgage managers who fall prey to these common myths could be holding your organization back from achieving better sales results. Let’s take a closer look: Myth #1: Anyone can sell. Many managers believe that quantity (feet on the street) is more important than the quality of their LOs when it comes to selling. However, research […]
For lenders that want to attract and retain younger LOs, investing in training and career development will be essential. Why it matters: By 2030, members of the Baby Boomer generation will be at least 65 years old. This means many older, more experienced sales professionals will be exiting the workplace and taking their selling […]