During a recent industry webinar, a discussion about reducing time to close a loan boiled down to a single question: What would it take to have a 3-day close? One attendee asked, “Can mortgage bankers even conceptualize a 3-day close?” The event speaker weighed in, adding, “some practices are so ingrained in mortgage banking that […]
Are Your Sales Leaders Unable to Envision Change? Read More »
A senior executive at an independent mortgage firm recently confided how hard it is to interest branch managers in taking executive-level positions. What he hears most frequently from branch managers is, “I wouldn’t want your job! Too many headaches!” I have heard similar remarks from other executives who believe employees are no longer interested
Is Anyone Interested in Executive Management Anymore? Read More »
Every day, we are witnessing changes that many predicted would be coming to the mortgage landscape, but now they have arrived. From online loan processing to video conferencing, our industry is undergoing a fundamental shift. While it is hard to concentrate on the future when the present is so robust with refinance volume, mortgage
Good Managers and the Remote Working World Read More »
Recently, the catchphrase “OK Boomer” has been trending in the media and on the Internet. The saying gained popularity when CNN showed a video of Chlöe Swarbrick speaking about the Zero Carbon Bill in New Zealand. When she was heckled by an older official, she casually dropped a sharp-tongued retort — \”OK Boomer\” —
Three “OK Boomer” Moments in Mortgage Banking Read More »
At the MBA conference last week, I spoke with many senior executives at a variety of different-sized lenders about the state of mortgage banking and their concerns for the immediate future. Out of those conversations, two primary topics emerged: Many senior managers acknowledge that the refinance boom-let has made them profitable, but they also recognize
What I Learned from This Year’s MBA Conference Read More »
There is no question that an aging sales workforce is a top concern for many in the mortgage industry. The numbers are frightening when you consider that the average age of mortgage sales professionals is from the late 40s to early 50s. At this point, it is clear that experienced mortgage bankers (25+ years) far
Why Rookie Training Programs Driven by Producing Branch Managers Don’t Work Read More »
